Shipping & Returns

Last Updated: November 19, 2024

1. Shipping Policy

We strive to process and ship all orders within 2 business days. Shipping times may vary depending on your location and the shipping method selected.

Shipping Methods

  • Standard Shipping: [Insert Delivery Time]
  • Expedited Shipping: [Insert Delivery Time]
  • International Shipping: [Insert Delivery Time]

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your location. Free shipping may be available for orders over $40.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

2. Returns & Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return or exchange your item within 2 days of receiving your order.

Eligibility for Returns

To be eligible for a return or exchange, your item must be:

  • In its original condition.
  • Unused and in its original packaging.
  • Accompanied by a valid proof of purchase.

Return Process

To initiate a return or exchange, please follow these steps:

  1. Contact our customer service team at [email protected] to request a return authorization.
  2. Package the item securely and include the original receipt or proof of purchase.
  3. Ship the item to the address provided by our customer service team.

Refunds

Once your return is received and inspected, we will process your refund within 2 business days. Refunds will be issued to the original payment method.

Exchanges

If you need to exchange an item, please indicate the desired replacement in your return request. Exchanges are subject to availability.

3. Contact Us

If you have questions about our Shipping & Returns policy, contact us at:

  • Email: [email protected]
  • Phone: +1-303-860-7511
  • Address: 1750 N Humboldt St CO 80218 • Denver

Thank you for choosing Tourizzmo! We value your trust and are committed to providing you with the best experience.